ABOUT
Over 35 years at your service
CAFCAF IN A FEW WORDS
Cafcaf is a Quebec company specializing in coffee distribution since 1988 in the greater Montreal area, the Eastern Townships and the Laurentians. The company focuses on coffee-break service and related product distribution, from offices and restaurants to grocery stores and our vending machines.
At Cafcaf, we're happy when you're happy! We make it our duty to maintain good customer relations by being available, flexible and attentive.
We have built our SME's strengths on the expertise, consistency and professionalism of our team. As a result, we are able to offer a dynamic, fast and flexible service tailored to the specific needs of each of our customers. CafCaf has succeeded in positioning itself among the best in the industry.
With tasty fresh-ground coffees, a wide selection of food products and courteous, professional service, CafCaf sets itself apart from the competition by combining state-of-the-art equipment with the expertise of its employees.
Don't let your employees go out of the office to get a good cup of coffee, offer them an exceptional coffee directly on the premises. You'll increase belonging, affiliation and community spirit.
OUR STORY
Cafcaf was founded in 1988 by two entrepreneurs, Bertrand Désourdy and Michèle Lacroix. Cafcaf is made up of a dedicated team motivated by the desire to remain among the leaders in distribution and coffee-breaks.
Cafcaf has established itself in the Montreal, Laurentian, Montérégie and Eastern Townships regions. Since its entry into the coffee business, the company has expanded through the development of its territory. This expansion has led to an increase in the number of coffee consumers satisfied with the quality of their products and services.
Cafcaf distributes the leading coffee brands available on the market. The company is proud to be the exclusive distributor of Reunion Island products, since 2009. In 2015, the latter won the prestigious title of Roaster of the Year in the micro-roaster category awarded by the specialist magazine "Roast".
Over the years, the company has earned a reputation with its customers that matches its expertise. Cafcaf's success is based on the importance the company places on respecting its values, with a focus on satisfying its customers' needs. The company is committed to listening to its customers while offering courteous, professional service of the highest standards.
OUR MISSION
Cafcaf's goal is to become a leader in coffee-break distribution in the greater Montreal area and surrounding regions, as well as in the Eastern Townships. Cafcaf aims to maintain business relationships based on customer satisfaction and product quality.
At Cafcaf, every customer counts. Our customers range from restaurants and institutions to offices, factories and grocery stores.
Thanks to its dynamic customer service, the company is committed to developing a coffee solution tailored to the needs of each individual coffee drinker. Every customer is unique, so let's innovate to meet their specific needs. Be part of the adventure!
CANADA-WIDE SERVICE
CAFCAF IN NUMBERS
3 warehouses
45 employees
15 trucks
Thousands of coffee-break projects
Millions of coffee pounds
OUR VALUES
As an integral part of our corporate culture, we strive to offer a wide range of quality products and a personalized customer experience based on the following values and guiding principles:
EFFICIENCY
Set the standard in our business practices and customer approach. Offer quality products and equipment adapted to our customers' needs. Be proactive and offer customer service that meets customer expectations. Contribute and share the team's expertise in order to respond rapidly to requests.
RESPECT
Be attentive, loyal and patient in dealings with others, whether company, colleagues or customers. Be a good listener and keep commitments with professionalism.
QUALITY
To ensure that coffee vending machines and vending machines work properly, in terms of mechanism, technology and maintaining the freshness of the products offered. Have the right product, at the right time, customized to each customer's preference.
INITIATIVE
Be proactive in its involvement. Propose and implement projects, improvements and solutions.